VERTEX CZ, s.r.o. (hereinafter also referred to as the “Company”) devotes maximum effort to the protection of your personal data when it processes them. In addition to Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “General Data Protection Regulation (GDPR)”), we comply with the applicable laws of the Czech Republic, in particular Act No. 110/2019 Coll., on the processing of personal data.
All personal data that we collect are processed solely for justified purposes, for a limited period of time, and using the highest possible level of security.
By using these websites, you agree to the Company’s policy regarding the processing of personal data. This policy may be amended by publishing a new version on this page.
The controller of your personal data is:
VERTEX CZ, s.r.o.
Štramberská 1581/45A
703 00 Ostrava
Mobile: +420 775 262 248
E-mail: info@vertexcz.cz
The protection of personal data of customers, all partners, and employees of the Company is our priority. If you have any questions regarding the processing of your personal data, please do not hesitate to contact us at info@vertexcz.cz.
Below you will find information on what personal data we process about our customers and website visitors, the legal bases for processing, the purposes for which the data are used, whether we act as a controller or a processor, whether we may transfer the data to third parties, and information about your rights related to the processing of personal data, including how to exercise them.
Why and on what legal basis we process your personal data
We process the personal data of our customers, employees, and partners primarily on the basis of contract performance, legitimate interest, or the fulfillment of a legal obligation imposed on us by law (e.g. Act No. 89/2012 Coll., Act No. 235/2004 Coll., Act No. 563/1991 Coll., and others). As a controller, we process only the data necessary to handle your order and provide services if you are our customer (performance of a contract), or, if you are our employee, the data necessary for the administration of employment-related matters (fulfillment of a legal obligation). On the basis of legitimate interest, we process, for example, your identification and contact details and information on ordered services for the purpose of protecting legal claims and for our internal records or audits.
For the purpose of protecting legal claims, protecting property, and maintaining internal records and audits, we process your data for the duration of the limitation period of 10 years and one additional year after its expiry, taking into account claims asserted at the end of the limitation period. In the event that judicial, administrative, or other proceedings are initiated, we process your personal data to the extent necessary for the entire duration of such proceedings and for the remaining part of the limitation period after their conclusion.
Furthermore, on the basis of our legitimate interest, we process your identification and contact details and information on ordered services for the purpose of sending offers by e-mail; our legitimate interest in this case is the promotion of our products and services. For this purpose, we use personal data for a period of 36 months from the last order.
If you visit the Company’s website, we process data about your behavior on the website on the basis of our legitimate interest in order to obtain information that will allow us to improve the website in the future; our legitimate interest here is the improvement of our services, the creation of statistics and reports, in particular monitoring the traffic of our website and its individual pages, and measuring the effectiveness of advertising; our legitimate interest is the measurement of the effectiveness of our website and advertising expenditures.
We obtain data about your behavior on the website primarily, but not exclusively, from cookies, and for these purposes we use personal data for a period of 13 months.
Depending on the nature of our relationship, the data we process may include the following.
What personal data we process
-
Identification data, in particular first name and surname, company ID number (IČO), VAT ID (DIČ), and your position within the organization if you represent a legal entity;
-
Contact data, meaning personal data that enable us to contact you, in particular e-mail address, telephone number, and address;
-
Data on ordered products and services that you or your company have ordered from us, bank account numbers, and possibly data relating to submitted complaints;
-
Data on your behavior on the website, data about the device from which you browse our website, such as IP address and the location derived from it, device identification, its technical parameters such as operating system and its version, screen resolution, browser used and its version, as well as data obtained from cookies and similar technologies for device identification;
-
Data related to visits to our premises or contact with our employees, in particular telephone calls, messages sent via e-mail or other technologies, including identifiers such as IP address.
Use of cookies
This website uses cookies for its functionality. When you visit our website, we store small files called cookies on your device and subsequently read them from it. A cookie is a file of letters and numbers that may contain personal data and that is stored in your internet browser or on your computer’s hard drive. Some cookies are necessary for the proper display and functioning of the website, while others are used for analytics, traffic measurement, ad targeting, etc.
If you do not disable the use of third-party cookies and the transfer of your data to advertising and social networks in your browser and you remain on our website, we consider this to be an expression of your consent to the use of such cookies and the transfer of your data to advertising and social networks. You may withdraw your consent at any time by disabling this function in your browser.
Who are our processors and to whom we may transfer your data
The Company does not transfer, sell, or otherwise disseminate your personal data to third parties unless required by law or by a contract concluded between you and the Company.
The Company may use partners for its activities, to whom it transfers certain personal data that it legitimately processes itself, provided that all required technical and organizational measures are met. All processors are carefully selected and meet all requirements, in particular pursuant to Article 28 of the GDPR. Our processors include, but are not limited to, external accountants, marketing agencies, cloud service providers, or service companies.
Transfer of personal data outside the EEA
The Company does not transfer your personal data outside the EEA.
Retention period of personal data
We retain your personal data for a period corresponding to the nature of the processing, the purpose of the processing, and its legal basis. The retention period may therefore be derived, for example, from the duration of your contract with the Company, statutory obligations, legitimate interests, or the period necessary to determine, exercise, or defend our legal claims. In all cases, however, we respect the principle of storage limitation and retain your data only for as long as is necessary to fulfill the given purpose.
Your rights related to the processing of personal data
We respect your rights as a data subject and undertake to enable their exercise. If at least one of the above reasons applies and the personal data are not necessary for other processing, we will be happy to comply with your request if you contact us by e-mail at info@vertexcz.cz. We will handle your request without undue delay, no later than within 30 days of receipt. In justified cases, we are entitled to extend this period by 60 days; in such a case, we will inform you of the extension and its reasons in advance.
-
Right of access – you have the right to be informed about what data we process about you. This depends on the nature of our relationship; more information can be found in the introductory part of this Privacy Policy.
-
Right to rectification – if you notice that the information we process is incomplete or inaccurate, please contact us and we will correct it.
-
Right to erasure – you have the right to have your personal data erased by the Company in certain specific cases, in particular in the following situations:
-
you have withdrawn your consent to processing,
-
we no longer need your data for the purpose for which they were collected,
-
you object to processing based on legitimate interest and the Company finds your interests to prevail in the balancing test.
-
-
Right to restriction of processing – subject to the fulfillment of the relevant conditions, you have the right for us not to process your data for a limited period of time, in particular in situations where the legal basis is not clearly established; the data are inaccurate; we no longer need the data for the given processing but you require them for the defense, exercise, or determination of your legal claims; or if you have objected to the processing and the objection has not yet been resolved.
-
Right to data portability – under the conditions set out in the GDPR, you have the right to obtain your personal data in a structured, commonly used, and machine-readable format.
-
Right to object to processing – you have the right to object to the processing of personal data carried out on the basis of our legitimate interest. We will comply with your objection unless we have compelling legitimate grounds to continue such processing.
-
Right to lodge a complaint with a supervisory authority – exercising the above rights does not affect your right to lodge a complaint with the competent supervisory authority. You may exercise this right in particular if you believe that we process your personal data unlawfully or in breach of generally binding legal regulations. You may lodge a complaint with the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7.
Automated processing of personal data, including profiling
At VERTEX CZ, s.r.o., profiling and automated processing or decision-making pursuant to Article 4(4) of the GDPR do not take place.